SDDR Spain
Support
Help with installation, setup, cart behavior, and reports.
Contact
Email us at support@obsedia.ai.
Include the store domain, the exact step where the issue appears, and a screenshot without buyer personal data.
Quick checks
- ProductConfirm it is selected and active under Rules.
- Amount and packVerify the amount per container and the actual units included.
- ThemeCheck that the SDDR Spain block is added and saved in the product template.
- CartCheck the calculation and confirm that the deposit is added automatically as a separate component.
- ReportRegenerate the month after orders, fulfillments, refunds, or cancellations. XLSX and CSV require Pro.
Privacy
For data-protection requests, use privacy@obsedia.ai.